Store Policies

Each cake topper is individually crafted with careful attention to detail. Please note that these figurines are breakable, are for decorative purposes only and are not intended as toys for children. When handled carefully and stored properly, they will be a treasured keepsake for years to come.

To clean, brush lightly with a SOFT bristled brush (clean make up brush, small paintbrush). You can also wipe gently with a damp cloth. Do not submerge in water. Do not display your figurines in extreme temperatures (very hot or cold).
 
My work is artistic and not intended to be exact replicas of any person, character, or animal. Photos of the FINISHED cake topper will be provided upon your request and before the item is shipped. However, please keep in mind revisions cannot be made to the cake topper at this point. Once payment is made, I begin your project shortly after according to our conversations. Approval will NOT be asked of the customer prior to curing of the clay. The customer's approval to create the cake topper is the payment received before the project begins.
 
Due to the nature of a custom-made cake topper, refunds are not given. However, your complete satisfaction is my goal. If you have a concern or issue regarding your figurine upon receiving it, please feel free to call or e-mail me. Please note that insurance is automatically purchased for any cake topper valued at $50 or more. My contact information is provided on your PayPal invoice or my e-mail correspondence.
 
Sales tax must be collected from all of my Wisconsin customers. When I quote your cake topper it does not include sales tax. A 5.0% sales tax will automatically be added when you make your payment. International shipping is available. However, please note that I will only ship via USPS Priority Mail International. This provides the quickest, cost-effective method that includes tracking and insurance. Customer is responsible for any customs fees, if any, upon receipt.
 
I appreciate your feedback and will provide a feedback form via e-mail once you have received your cake topper. Your comments may get posted here on my website!